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Price Match Guarantee
60-Day Returns
Lifetime Replacement
Price Match Guarantee
60-Day Returns
Lifetime Replacement
About CarParts.com
Price Match Guarantee
Order Status
Payment Methods
Placing An Order
Track Your Order
Return and Cancellation Policy
Shipping Policy
Warranty Policy
Lifetime Replacement Guarantee
Accessibility

How to Shop

Placing your order is super convenient:

  1. Enter your vehicle information (i.e. year, make, model, sub-model, etc.) in the vehicle selector. This helps us make sure you get the right parts for your specific vehicle.
  2. Shop our online catalog for the parts you need.
  3. Add them to your shopping cart.
  4. Proceed to checkout.
  5. Fill out the form with your information for shipping, payment, and billing if it is different from your shipping address.
  6. Place your order.

Want to shop even faster next time? Start an account with us and all your shipping, payment, and billing information will be saved for future transactions—no need to start from scratch!

When will I be billed?

After you place your order, your credit card’s issuing bank will place an authorization hold on your account for the entire amount of the charge. This is only a pre-authorization and not a charge. In most cases, you will be charged only when the merchandise ships. However, for custom-made products, due to the longer lead times associated with the fulfillment of these orders, you will be charged prior to the expiration of the credit card authorization, regardless of when the merchandise is actually shipped. In the event we are unable to fulfill an order for a custom-made product, you will receive a refund of the amount charged for such product.

Do you have a print catalog with all of your parts available?

No, we don’t offer print catalogs. We’ve focused our efforts on building an online catalog that’s easy to navigate and paired with a secure shopping cart so you can enjoy a quick, stress-free shopping experience. Yay for trees and no paper cuts!

Do you ship outside the United States?

CarParts.com only ships within the continental United States.

How private and secure is my information?

We guarantee our customers’ payment information is kept safe and secure by processing online payments through Braintree, a PayPal service that is Level 1 PCI DSS compliant (the highest level of certification in the industry). For more information, please visit our Privacy Page.