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To Our Fellow Drivers,

As major shipping carriers like FedEx and UPS have acknowledged, unprecedented demand has resulted in shipping delays nationwide. This may cause 1-2 day delays from the date you see at checkout. We sincerely apologize for any inconvenience, and strongly encourage placing your orders now to avoid further delays. Rest assured, we remain committed to getting you the parts you need as quickly as possible.

If you need further assistance with an existing order, return, or warranty claim, please be prepared to provide the following when reaching out to our customer service team. Having these details on hand will help us expedite the processing of your inquiry:

• Name

• Email Address

• Phone Number

• Order Number(s)

• Part Number(s)

• Details/How We Can Help You

Email inquiries may be sent to customerservice@carparts.com. We are currently experiencing a high volume of inquiries and appreciate your patience. All customers can expect a response within 48-72 hours. We are working quickly to reduce wait times, and appreciate your patience and understanding! Any general updates on response and shipping times will be posted here.

Team CarParts.com